At cerritoschc.com, we are committed to protecting your privacy and the confidentiality of your personal health information (PHI), especially in the context of telehealth services. This Privacy Policy document outlines how we collect, use, and safeguard your personal information, including PHI, in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
- Personal Information: When you access telehealth services through cerritoschc.com, we may collect personal information such as your name, address, date of birth, medical history, and insurance information. This information is necessary to provide you with appropriate healthcare services.
- Protected Health Information (PHI): PHI includes any information that relates to your past, present, or future physical or mental health condition, healthcare services provided to you, or payment for healthcare services. We collect and store PHI in accordance with HIPAA regulations.
How We Use Information
- Telehealth Services: Your personal information and PHI are used solely for the purpose of providing telehealth services, including diagnosis, treatment, and coordination of care. This information may be shared with healthcare providers involved in your treatment, as well as with third-party service providers who assist in delivering telehealth services.
- Security Measures: We maintain strict security measures to protect your personal information and PHI from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure transmission protocols, and restricted access to PHI within our organization.
HIPAA Compliance
- HIPAA Regulations: We comply with all applicable HIPAA regulations to ensure the privacy and security of your PHI. This includes implementing administrative, physical, and technical safeguards to protect PHI, conducting regular risk assessments, and training our staff on HIPAA compliance.
- Business Associates: We enter into agreements with business associates who may have access to PHI in the course of providing telehealth services. These agreements outline the responsibilities of the business associates to protect PHI and comply with HIPAA regulations.
Your Rights
- Access and Correction: You have the right to access and request corrections to your personal information and PHI. You may also request a copy of your medical records.
- Privacy Complaints: If you believe your privacy rights have been violated, you have the right to file a complaint with cerritoschc.com and/or with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services.
Updates to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on cerritoschc.com, and we encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@cerritoschc.com.
This Privacy Policy was last updated on 3/19/2024.